QUALITY YOU'LL LOVE.
Guaranteed.
bigbasket strives to deliver the best quality to you. We follow a stringent quality check procedure that ensures the best quality of all the products you have ordered from us. In case you are not satisfied with the quality of any product,you can either return the products to the delivery personnel at the time of delivery or you can contact our customer support team and we will do the needful.
ON TIME. EVERY TIME.
Guaranteed.
bigbasket guarantees that you will receive your order on time, every time! And in case of a delay, 5% of the order value will be credited to your bigbasket account, which can be used towards your next order.
Order Fulfillment
Guaranteed.
We strive to deliver every item you have ordered from us and if we fail to do so, what you receive is what you pay for. In case of prepaid orders we will credit your bigbasket wallet with 100% of the value paid by you for the undelivered products immediately.
For Cash on Delivery orders, you pay only for the product you have received.
No questions asked return policy
Guaranteed.
bigbasket has a no questions asked return policy if you are not satisfied with the quality of the products delivered to you. You can either return the products to the delivery personnel at the time of delivery or you can contact our customer support team and we will do the needful.