bigbasket catalogs several products where the actual quantity of the product delivered is not always known at the time of order placement and billing. For example, products like brinjals, tomatoes, or meat. This applies to any product where the actual weight can change during the time of packaging.
Every fruit and vegetable varies a little in size and weight. While you shop we show an estimated weight and price for everything priced by kilograms. At the time of delivery, we weigh each item to determine the final price and you will be billed based on the actual weight during order processing.
All items that are marked with the variable weight icon (icon), will be billed on the exact weight during the time of packaging.
There are two ways, this may impact your order
In this case, your bill will be adjusted and the extra cost will be reduced from the final total. In case of a pre-paid order, we will refund the difference in the customer’s bigbasket wallet. The customer can use this money for their next order.
In this case, you will be billed based on the actual weight during order processing. You can pay the additional amount at the time of delivery or you can pay the additional amount during your next order.